TERMS

SHIPPING
MATERIAL MEMORIE offers free domestic shipping within the United States through the USPS. All orders are delivered with safety in mind; so signature confirmation is on us. MATERIAL MEMORIE also offers shipping through the UPS, FedEx and DHL.

INTERNATIONAL
MATERIAL MEMORIE ships globally with options offered by USPS and FedEx.

MATERIAL MEMORIE offers free First-Class International Shipping to orders $400 or more.

PRESCRIPTIONS
MATERIAL MEMORIE is able to offer prescription lenses for our styles and frames. Please visit our RX page or email us at rx@materialmemorie.com

PAYMENTS
MATERIAL MEMORIE accepts all major credit cards (Visa, Mastercard, AMEX & Discover) and payments through PayPal.

MATERIAL MEMORIE also accepts ApplePay & Venmo (through PayPal) on mobile checkout.

READY-TO-SHIP
Styles in our Ready-To-Ship section are pre-made and are available to ship within 24-48 hours of purchase.


RETURNS/EXCHANGES
Unfortunately we do not offer returns or exchanges. All products are made custom at the time of purchase.

DAMAGES
Sometimes things happen. If your item has arrived damaged, please contact us immediately to set up an exchange.

INTERNATIONAL CUSTOMS
MATERIAL MEMORIE is not responsible for any fees due by the customer.

WHOLESALE
To learn more about MATERIAL MEMORIE’s wholesale pricing, please contact us at orders@materialmemorie.com


Updated 3/15/19