Returns / Exchanges

Unfortunately we currently can not offer any returns because every item we make is specially made for you, sorry! However exchanges and store credit is possible, please review our Exchange + Store Credit policy.

Damaged Items

Sometimes things happen. If your item has arrived damaged, please contact us immediately to set up an exchange.


MATERIAL MEMORIE ships across the globe. We package all of our items with the utmost care to ensure a safe delivery home.

International Customs

Every country has its own laws and customs regulations, we can not be responsible for any charges that can occur.